IT maintenance weekend: Jan. 15-17
The next IT maintenance weekend will occur 5 p.m., Friday, Jan. 15, through 5 p.m., Sunday, Jan. 17, 2016.
The planned activities for the weekend include the following:
5 p.m., Friday, Jan. 15, – 9 a.m., Saturday, Jan. 16
• All SharePoint sites will undergo maintenance. The connectivity will be intermittent.
6 a.m. – 5 p.m., Saturday, Jan. 16
The following systems will be unavailable for approximately 20 minutes at the beginning and at the end of the maintenance schedule:
• Pager services
• VOIP phones
• The public address system / Overhead paging
• Distributed Antenna System (DAS) / Cellular service
In the event telephone land-lines/VOIP phones are not working, emergencies can still be reported via 1-630-252-1911 from a cell phone during the maintenance weekend.
8 a.m. – 8:15 a.m., Saturday, Jan. 16
• VPN will not be accessible. After 8:15 a.m. the connectivity may be intermittent until noon.
• All business applications and e-mail will be inaccessible to off-site users. Applications will be available to on-site users.
• Internet connectivity will not be available for on-site users.
7 a.m. – 7 p.m., Saturday, Jan. 16
• Wireless connectivity on-site will be intermittent.
All services are expected to be online and available before the start of business at 7:30 a.m., Monday, Jan. 18, 2016.
Employees who experience any problems after this maintenance window are asked to restart the affected computer. If problems persist, employees should contact the Argonne Service Desk at ext. 2-9999, option 2.
Computing and Information Systems (CIS) recognizes that the reliability and performance of Laboratory Information Technology (IT) resources is essential to our ability to carry out our scientific mission.
Like the rest of the laboratory infrastructure, these systems require periodic maintenance, replacement and upgrades. To meet the goal of providing secure and reliable IT systems, CIS schedules four maintenance weekends each year.
During these maintenance weekends, many of the services (i.e. email, wired and wireless networking, business applications, etc.) provided by CIS may be affected and there should be no expectation that any IT services will be available.