IT maintenance weekend: January 19-21
The next IT maintenance weekend will start at 7 a.m., Saturday, Jan. 20, and end at 5 p.m., Sunday, Jan. 21, 2018.
The planned activities for the weekend include the following:
Saturday, Jan. 20, 7 a.m. – 9 a.m.
- Intermittent wireless connectivity for the 402 Conference Center and Building 460 Argonne Guest House. For those using Argonne wireless LAN and VPN at the same time, the client will drop the VPN session until the Access Point (AP) reboot is complete. Onsite Argonne users using wireless and LAN will also lose wireless connectivity during the AP reboot. To avoid disconnection, instead of wireless, the onsite users may use a docking station or connect directly to a live LAN port.
Saturday, Jan. 20, 8 a.m. – 9 a.m.
- SharePoint -sharepoint.anl.gov intermittent connectivity
- Dash/Citrix will be unavailable
Saturday, Jan. 20, 8 a.m.– noon
- The connection between Argonne main campus and the Washington DC office will be unavailable due to a switch upgrade
- Intermittent connectivity due to switch upgrades to networking, VOIP, and wireless equipment in the following buildings: 200, 201, 202, 203, 211, 212, 221, 241, 308, 360, 363, 369, 541b, 541c.
Saturday, Jan. 20, 10 a.m. – 3 p.m.
- Verizon cellular access for the entire Argonne site will be degraded or unavailable due to a new installation of equipment
Saturday, Jan. 20, 2 p.m. – 3 p.m.
- A maintenance release will be done for both T1 and T2 firewalls. No interruptions other than a quick blip while the services are moved to the standby chassis and back to the primary
Saturday, Jan. 20, 3 p.m. – 5 p.m.
- VPN and Wireless authentication will be intermittent for the entire Argonne site
Outside of the maintenance window, if landline or VOIP phones are not working, emergencies can be reported at (630) 252-1911 from a cell phone during the maintenance weekend.
Employees who experience any problems after this maintenance window are asked to restart the affected computer. If problems persist, contact the Service Desk at ext. 2-9999, option 2.
Business and Information Systems (BIS) recognizes that the reliability and performance of laboratory informational technology (IT) resources are essential to our ability to carry out our scientific mission.
Like the rest of the laboratory infrastructure, these systems require periodic maintenance, replacement and upgrades. To meet the goal of providing secure and reliable IT systems, BIS schedules four maintenance weekends each year.
During these maintenance weekends, many of the services (e.g., email, wired and wireless networking, business applications, etc.) provided by BIS may be affected, and there should be no expectation that any IT services will be available.