Employees to be contacted by phone, email, text as part of DOE exercise (yes, again)
All full-time Argonne employees will be contacted by phone, email and text beginning Monday morning, May 7, 2018, as a part of an exercise taking place across the U.S. Department of Energy complex.
The personnel accountability exercise is similar to one that took place on April 18, 2018. The objective is to practice contacting and accounting for employees in case of an emergency. Argonne achieved an 88 percent response rate in the recent event; DOE has set a goal of 90 percent or better.
Employees will be contacted by work phone, work email, home email, text (SMS) or mobile phone as listed in Workday. A response will be required; after you respond, the alert system will stop attempting to contact you. The messages to be sent May 7 and 8 are legitimate and are sent via an Argonne-approved and verified system. See below for examples of the messages you will receive.
Home phone numbers will not be contacted.
What is personnel accountability?
Personnel accountability, or obtaining information on the status and whereabouts of Argonne personnel, is an important part of Argonne’s response to an emergency, incident or Continuity of Operations (COOP) event. There are several situations where personnel accountability would be performed at Argonne, including:
- Evacuation of a building due to a fire alarm: Accountability is used to assure the safety of Argonne personnel and focus resources to help those who may need assistance. Upon arrival at the Assembly Area, the Area Emergency Supervisor will account for personnel known to have been in the building when the alarm sounded. The identity of those individuals unaccounted for is reported to the Fire Department Incident Commander so a search of the building can be executed.
- Site emergency: Determining the status and whereabouts of Argonne site occupants, including employees, contractors and visitors will be extremely important. This is performed using the Argonne Alert System (a commercial cloud-based product named MIR3).
- COOP event: The process of determining the status and whereabouts of Argonne employees to determine whether there are sufficient employees to support the laboratory’s essential functions.
What is MIR3?
The Argonne Alert System is the local name for the mass notification system used at Argonne to deliver emergency notifications to responders, employees and site occupants. MIR3 can distribute notifications to several communication devices simultaneously; emails to work and personal email addresses, text messages to mobile phones, and calls to work, mobile and home phones. For personnel accountability, notifications will be sent to all devices except home phones. However, the success is dependent on the accuracy and completeness of your personal contact information contained in Workday. It is important for all to maintain updated contact information in Workday. Entry of all work and personal contact information, particularly phone and text-capable mobile numbers, is recommended to achieve the highest likelihood of being contacted quickly in an emergency.
MIR3 email format
Email notifications sent through MIR3 for personnel accountability will arrive in the following format:
- From: Argonne Emergency Operations Center [address contains …@notifyx.mir3.com (where x can be any single digit number)]
- Subject: ANL – Personnel Accountability [Continuity or Site] (subject will contain either Continuity or Site after Accountability)
- Hyperlinks: Response options within the email are hyperlinked to
- Signature: Thank you,
Argonne Emergency Operations Center. These email addresses and hyperlinks have been reviewed and certified by Argonne Information Security (Cyber Security) as safe.