IT maintenance weekend: Nov. 2-4
The next IT maintenance weekend will start at 7 p.m., Friday, Nov. 2, and end at 7 p.m., Saturday, Nov. 3, 2018.
The planned activities for the weekend include the following:
Saturday, Nov. 3, 7 a.m. – 7 p.m.
- Network switches on each floor of Building 240 – the network connectivity (both wired and wireless) to be unavailable for the extent of the maintenance window (Nov. 3, 2018, from 7 a.m. – 7 p.m.).
The following services will be unavailable in Building 240:
- Wired network data jacks
- Wireless LAN connectivity
- VoIP phones
Building 240 areas that will not be impacted by the maintenance window: the Conference Center, MDF TR, The Data Center (on the 2nd floor), Tinker Lab (on the 4th floor), 4302 Lab, 7302 Lab, Café (on the 2nd floor).
Saturday, Nov. 3, 8:30 a.m. – 3 p.m.
- Intermittent wireless connectivity to BIS MySQL database service on BIS MySQL sensitive database servers
Outside of the maintenance window, if landline or VOIP phones are not working, emergencies can be reported at (630) 252-1911 from a cell phone during the maintenance weekend.
Employees who experience any problems after this maintenance window are asked to restart the affected computer. If problems persist, contact the Service Desk at ext. 2-9999, option 2.
Business and Information Systems (BIS) recognizes that the reliability and performance of laboratory informational technology (IT) resources are essential to our ability to carry out our scientific mission.
Like the rest of the laboratory infrastructure, these systems require periodic maintenance, replacement and upgrades. To meet the goal of providing secure and reliable IT systems, BIS schedules four maintenance weekends each year.
During these maintenance weekends, many of the services (e.g., email, wired and wireless networking, business applications, etc.) provided by BIS may be affected, and there should be no expectation that any IT services will be available.