IT maintenance weekend: Jan. 18-20
The next IT maintenance weekend will start at 8 a.m., Saturday, Jan. 19, and end at 10 p.m., Saturday, Jan. 19, 2019.
The planned activities for the weekend include the following:
Saturday, Jan. 19, 8 a.m. – noon
- Intermittent connectivity due to switch upgrades to networking, VOIP, and wireless equipment in the following buildings: 201, 364, 450, 360, 212, 222, 200, 205, 223, 366, 371, 331a, 371d.
Saturday, Jan. 19, 9 a.m. – 3 p.m.
- SQL applications- intermittent connectivity
Saturday, Jan. 19, 9:30 a.m. – noon
- EDC switches will be unavailable throughout the implementation. Applicable for single-homed servers. This will be done in a two waves so any servers that are dual homed will not lose connectivity, servers that only have a single connection will be down while the software upgrade is in process.
Outside of the maintenance window, if landline or VOIP phones are not working, emergencies can be reported at (630) 252-1911 from a cell phone during the maintenance weekend.
Employees who experience any problems after this maintenance window are asked to restart the affected computer. If problems persist, contact the Service Desk at ext. 2-9999, option 2.
Business and Information Systems (BIS) recognizes that the reliability and performance of laboratory informational technology (IT) resources are essential to our ability to carry out our scientific mission.
Like the rest of the laboratory infrastructure, these systems require periodic maintenance, replacement and upgrades. To meet the goal of providing secure and reliable IT systems, BIS schedules four maintenance weekends each year.
During these maintenance weekends, many of the services (e.g., email, wired and wireless networking, business applications, etc.) provided by BIS may be affected, and there should be no expectation that any IT services will be available.