Employees to be contacted by phone, email, text as part of DOE exercise
All full-time employees will be contacted by phone, email and text Thursday, April 11, 2019, as part of a regular accountability exercise taking place across the U.S. Department of Energy complex.
The personnel accountability exercise is similar to those in the past. The objective is to practice contacting and accounting for employees in case of an emergency. Argonne achieved a 93.2% response rate in the recent event; we are now looking for 100%.
Sometime between 10 a.m. and 5 p.m., employees will be contacted by work phone, work email, home email, text (SMS) or mobile phone as listed in Workday. A response will be required; after you respond, the alert system will stop attempting to contact you. The messages to be sent April 11 are legitimate and are sent via an Argonne-approved and verified system.
Please review this document for details and examples of the messages you will receive.
Home phone numbers will not be contacted. However, if your mobile device is your primary phone, please make sure your Workday settings are correct; see below for instructions on changing your settings.
Don’t have a landline at home? Please check your Workday settings
To make sure the laboratory can reach you effectively for this and other high-priority messages, you may need to update your settings in Workday, especially if you use your mobile phone as your primary contact and you don’t have a landline at home.
- If you don’t have a landline home phone, and are using your mobile device as your primary telephone, your Workday listing should be: “Usage: Home (Primary)” and “Device: Mobile.” If it’s entered as “Device: Phone” you may not receive important messages from the laboratory. See instructions below for changing the setting.
- The laboratory’s alert system is programmed to contact the mobile phone first; if there is no response, it will contact a landline if there is one listed.
- If you mark these phone numbers “private,” it won’t be shared with the public or made available in the laboratory directory.