New wireless guest network registration starts Aug. 24
To improve operational excellence, Business Information Services (BIS) is introducing a new Argonne wireless guest registration portal on Saturday, Aug. 24, 2019. The new portal is in accordance with the Cyber Security Program Plan and has been designed to meet U.S. Department of Energy requirements and capabilities. Features include improved performance and faster registration, employee login capabilities, and multi-language support.
All new and current Argonne guests will need to register to access the Argonne guest network. The BIS Service Desk is ready to assist users with registering and connecting. Contact the Service Desk through Vector, by phone at ext. 2-9999, option 2, or via email at email@example.com.
Wireless guest network FAQs
Q. How do I connect to the wireless guest network?
A. From the list of available wireless networks on your device, select the wireless ID “Argonne-guest.”
Q. How does it work?
A. On most operating systems, after you have connected to the wireless guest network, a web browser window will pop up allowing the user to log in or register as a guest. The web browser can take 10 to 30 seconds to display the registration webpage. The registration system host names that may be seen are anl- guestreg1.it.anl.gov and anl-guestreg2.it.anl.gov.
Q. What do I do if the registration page doesn’t display?
A. Go to http://wifi.anl.gov to be redirected to the registration webpage. Contact the Service Desk if the problem continues.
Q. How does this affect Argonne employees?
A. It will only impact employees if they are using the wireless guest network. Employees use their Argonne username and password to access the guest network.
Q. How often will employees need to log in?
A. If using the Argonne guest network, once every six months per device.
Q. Why can’t I create a guest account with an Argonne email address?
A. Employees are required to log in using their Argonne user credentials.
Q. How do guest registration accounts (non-Argonne employee) work?
A. Guests are provided with a username and password that are displayed on the registration webpage. This information is also emailed to the email account the guest provided when registering. The guest should save the username and password if they do not have access to their email account. The guest can then use the authentication credentials to log in to the guest network on other devices that the guest owns.
Q. How long are guest accounts valid for?
A. Seven days. Guest can then reregister for seven additional days of network access.
Q. How do I register devices that can’t use the self-registration webpage?
A. Contact the Service Desk to have the device entered in the registration system.
Q. What buildings and areas will not be upgraded to the new registration system in August 2019?
A. Building 400, 400A, 411, 412, 413, 415, 420, 420A, 450, and all LOMS: 431, 432, 433, 434, 435, 436, 437, 438